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Version: 1.0.0 | Published: 18 Aug 2025 | Updated: 0 days ago

NHS 111 patient experience survey

Dataset

Documentation

Description:
The Patient Experience Survey (PES) was introduced in 2011, by the Integrated Urgent Care (IUC) Service to provide patient feedback about the NHS 111 and IUC service. Surveys are carried out locally by service provider organisations using a variety of methods (paper, telephone and online). The results of mandatory questions are published twice a year.
Spatial Coverage:
England
Data Use Limitations:
NO RESTRICTION

Coverage

Spatial

Geographical Levels:
local authority district

Temporal

Start Date:
01 April 2011
End Date:
31 March 2023
Frequency:
IRREGULAR

Provenance

Purpose:
The Patient Experience Survey (PES) was introduced in 2011, by the Integrated Urgent Care (IUC) Service to provide patient feedback about the NHS 111 and IUC service.

Access and Governance

Usage

Resource Creator:
NHS England
Data Use Requirements:
NO REQUIREMENTS

Access

Jurisdiction:
England
Data Controller:
NHS England

Format and Standards

Languages:
ENGLISH
Data Format:
  • Unstructured text
  • Database